Privacy policy
your data is yours.
we only use it to deliver what you asked for.
1. Information We Collect
When you use our website, we may collect:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment details (processed securely via third parties)
- Order history
We may also collect limited technical data such as:
- IP address
- Browser type
- Device information
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate with you بشأن orders or support
- Improve our website and services
- Prevent fraud or unauthorized activity
3. Payments
All payments are processed through secure third-party providers (e.g. Paymob).
We do not store your full payment details.
4. Sharing Information
We only share your information when necessary, including with:
- Payment providers (e.g. Paymob)
- Shipping and logistics partners
- Shopify (our platform provider)
We do not sell your personal information.
5. Cookies & Tracking
We use cookies to:
- Improve your browsing experience
- Remember preferences
- Analyze site traffic
You can disable cookies through your browser settings.
6. Data Protection
We take reasonable measures to protect your personal information from:
- Unauthorized access
- Misuse
- Loss or disclosure
However, no system is completely secure.
7. Your Rights
You have the right to:
- Access your personal data
- Request corrections
- Request deletion (where applicable)
To do so, contact us using the details below.
8. Third-Party Services
Our website may contain links or integrations with third-party services.
We are not responsible for their privacy practices.
9. Changes to This Policy
We may update this Privacy Policy at any time.
Changes take effect once posted on this page.
10. Contact
Questions or support:
📧 support@who-merch.com
📱 WhatsApp: +201029209808
📍 Cairo, Egypt