Terms of service

1. Overview

This website is operated by who.
Throughout the site, the terms “we”, “us” and “our” refer to who.

By using our website or purchasing from us, you agree to be bound by these Terms and our Privacy Policy.

If you do not agree, you may not access or use our services.

2. Eligibility & Use

By using this site, you confirm that:

  • You are at least the legal age in your country
  • All information you provide is accurate and complete

You are responsible for maintaining the confidentiality of your account and activity.

3. Products

We aim to display our products as accurately as possible.
However:

  • Colors and appearance may vary depending on your device
  • Product details may change without notice

We reserve the right to:

  • Limit quantities
  • Discontinue products at any time

4. Orders

Placing an order does not guarantee acceptance.

We reserve the right to:

  • Accept or decline any order
  • Cancel orders due to errors, stock issues, or suspected fraud

Once an order is confirmed, changes or cancellations may not be possible.

5. Pricing & Payments

  • All prices are subject to change without notice
  • Prices do not include shipping or customs fees unless stated

Payments are processed through secure third-party providers (e.g. Paymob).

You agree that:

  • Payment information is accurate
  • You are authorized to use the payment method

6. Shipping & Delivery

Delivery times are estimates only.

We are not responsible for delays caused by:

  • Shipping carriers
  • Customs
  • External factors beyond our control

For international orders:

  • Customers are responsible for any customs duties or taxes

7. Returns & Refunds

All returns and refunds are handled in accordance with our Return & Refund Policy.

By purchasing, you agree to that policy.

8. Intellectual Property

All content on this site — including designs, logos, graphics, and text — is owned by who.

You may not use, reproduce, or distribute any content without written permission.

9. Third-Party Services

Our store is powered by Shopify and may include third-party tools or links.

We are not responsible for:

  • Third-party services
  • External websites or content

Use them at your own risk.

10. Limitation of Liability

To the fullest extent permitted by law, who is not liable for:

  • Indirect or consequential damages
  • Loss of profits, data, or revenue

arising from the use of our website or products.

11. Disclaimer

All products and services are provided “as is” and “as available” without warranties of any kind.

12. Prohibited Use

You may not use this site:

  • For illegal activities
  • To violate laws or regulations
  • To harm, abuse, or interfere with others or the platform

We reserve the right to terminate access if these terms are violated.

13. Termination

We may suspend or terminate your access at any time without notice if you violate these Terms.

14. Governing Law

These Terms are governed by the laws of the Arab Republic of Egypt.

Any disputes shall be handled in Egyptian courts.

15. Changes to Terms

We may update these Terms at any time.

Continued use of the website means you accept any changes.

16. Contact

Questions or support:

📧 support@who-merch.com  
📱 WhatsApp: +201029209808  
📍 Cairo, Egypt


Final Note

identity isn’t fixed.
but respect for the system is.