Shipping policy

identity isn’t limited to place.
we move accordingly.

Processing Time

All orders are processed within 1–3 business days.

Orders placed on weekends or holidays are processed on the next business day. identity isn’t limited to place.
we move accordingly.

Egypt:
2–5 business days

International:
5–12 business days

Delivery times are estimates and may vary depending on location and external factors.

Shipping costs are calculated at checkout based on your location.

Any applicable shipping fees will be shown before completing your order.

We ship worldwide.

International orders may be subject to:

These charges are determined by your country and are the customer’s responsibility.

We are not responsible for delays caused by:

Once your order is shipped, you will receive a tracking number via email.

Please allow time for tracking updates to appear.

If an order is returned due to:

The customer will be responsible for any additional shipping costs.

If your order is lost or arrives damaged:

We will review and assist accordingly.

Questions or support:

📧 support@who-merch.com
📱 WhatsApp: +201029209808
📍 Cairo, Egypt